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Commercial audit and process improvement

Before adding campaigns or salespeople, it helps to know where the commercial process actually loses opportunities. We interview your team, review the pipeline, offers and tools, and deliver a diagnosis with prioritised, realistic actions. We do not promise revenue increases; we show what to fix first and why.

For
Leaders who sense the sales process underperforms but cannot pinpoint why
Services
41 Audit and diagnosis · 42 Process optimisation · 39 Development strategy · 40 Revenue scenarios
Pricing
Fixed fee for the audit; optional follow-up by the day or monthly

When this service fits

  • Pipeline is full but deals stall
  • Marketing and sales blame each other
  • You plan to hire salespeople and want the process ready
  • You need a growth plan with explicit assumptions

When it is not the right first step

  • You need accounting or financial audit
  • You want a report to justify a decision already taken
  • No one is available for interviews

What is included

01

Interviews

Leaders, salespeople and, where possible, a few customers.

02

Pipeline review

Stages, durations, loss reasons and data quality.

03

Process mapping

From first contact to signature and handover.

04

Scenarios

Revenue scenarios with stated assumptions, not forecasts.

05

Action plan

Prioritised actions with owners and effort.

Not included

  • Financial audit or valuation
  • HR evaluation of individuals
  • Guaranteed revenue outcomes

How the work is done

  1. 01

    Kick-off

    Scope and interviewees agreed.

  2. 02

    Data review

    CRM and documents analysed.

  3. 03

    Interviews

    Structured conversations.

  4. 04

    Synthesis

    Findings and options.

  5. 05

    Restitution

    Presentation and action plan.

ADVERTCIX handles

  • Analysis and interviews
  • Independent findings
  • Action plan

You handle

  • Provide data access
  • Schedule interviews
  • Decide which actions to take

What you receive

Diagnosis report

Findings with evidence.

Process map

Current and proposed flow.

Scenario sheet

Assumptions and ranges.

Action plan

Prioritised, owned, sequenced.

What we need from you

  • CRM export or pipeline data
  • Offer and pricing documents
  • Interviewee list
  • Recent won and lost deals

Sequence and dependencies

StepOutcomeDepends on
Kick-offScope agreedOne meeting
AnalysisData and interviewsData quality and agendas
SynthesisFindings draftedAfter interviews
RestitutionPlan presentedLeadership availability

How quality and progress are reviewed

Every finding cites its evidence so you can challenge it.

MetricDefinition
Stage conversionShare of deals moving to the next stage
Cycle timeDays between stages
Loss reasonsCoded reasons for lost deals
Data completenessShare of deals with required fields

Hypothetical scenario

Hypothetical: deals stalling after the quote

A B2B services firm sends many quotes but signs few. Interviews and CRM review show quotes are rarely followed up and pricing options confuse buyers.

The plan simplifies the offer to three options, adds a follow-up rule and proposes a qualification standard before quoting.

Questions

How long does an audit take?

It depends on the size of the team and data access; the order fixes the scope and calendar.

Will you implement the plan?

We can, through other services, but you are free to implement it yourself.

Tell us about your situation. The form will carry this service.

Discuss a commercial audit